Latest News

Write Back Goes Live

17 October 2015

One Small Step For Claims, A Giant Leap Forward For Claims Adjusters

The world of London market claims adjusting is moving into a bold future of modernization, 24/7 availability, enhanced and enriched data and speedier claims processing with the live launch of one-stop-shop claims initiative Write Back.

We want to thank our two early adopters Talbot Validus and Faraday for their support in this project over the last two years. As a result, it will mean that both Lloyd’s and London company markets can adjust claims and interact in real time creating real efficiency gains and improved ROI. The system went live to the market on 17th October.

DOCOsoft will be offering demonstrations of the system’s capabilities on the 19th November at the City of London club starting at 2pm.

DOCOsoft Managing Director Aidan O’Neill said: “We are pleased to announce that ECF2 Write Back has landed! Write Back will be able to process messaging in real time, 24/7 and open a potential treasure trove of data capture and analytical capability - a major leap forward for claims adjusters.

“We look forward to bringing more London market carriers on board. DOCOsoft is keen to support the London market change programme and welcomed the opportunity to be one of the first to market with Write Back. We look forward to demonstrating Write Back’s capabilities to our friends and colleagues in the London market at our event on the 19th November.”

DOCOsoft’s new ACORD-enabled CMS DOCO Claims is the only one-stop-shop for London market claims teams in both the Lloyd's and company markets with the ability to view claims and policy data, financial information, documents, market comments and claims responses all from within one application.

Users will no longer need to access a myriad of other systems in order to complete the claims agreement process. For the first time, DOCO Claims will allow 24/7 claims review and response, and with ACORD standard support, it will become a lot easier to exchange claims information on a global platform.

Back to news

Back to top