Thought Leadership

Integrating claims into the London market value chain

by Aidan O'Neill

Sep 30, 2019

Moving claims from the back to the front office will bring risk carriers closer to cedants, brokers, coveholders and clients states DOCOsoft CEO Aidan O'Neill.

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Managing Agents are from Mars

by Aidan O'Neill

Sep 22, 2019

The biggest barrier to a transformational claims model is an operational and technological disconnect between the London market and its customers, brokers and delegated agents, writes Aidan O’Neill.

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A Shot in the Arm

by Aidan O'Neill

May 30, 2019

Claims reserve analytics could be the boost managing agents need to improve compliance, says Aidan O’Neill, while InsurTech data science solutions could help carriers with reserving accuracy.

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New approaches can transform efficiency as long as the latest techniques are embraced

by Aidan ONeill

Jan 14, 2019

London market research carried out last year with brokers and underwriters concluded that global messaging and creative approaches to technology rooted in data insights could effectively target key barriers to change.

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Impact of Brexit on Insurance Claims

by Jonathan McGraw

Dec 20, 2018

Taking claims clients through the Brexit transition phase has been a complex process, and there are likely to be more challenges ahead, says DOCOsoft’s Jonathan McGraw, writing for Insider Quarterly magazine.

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