Thought Leadership

Central processing is crucial for the European run-off market

by Aidan O'Neill

Aug 03, 2021

DOCOsoft's CEO Aidan O'Neill writes for Insurance Day: With the role of London being challenged, the European run-off market needs an automated system that analyses claims data and enables sanctions and compliance checks in real time.

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A Three Trillion Dollar Opportunity

by Paul Jones

Jul 06, 2021

Embedded insurance is not only a massive opportunity for the insurtech space, it’s the future of insurance, says DOCOsoft's Paul Jones.

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London Market Claims Technology Industry Report

by TINtech + DOCOsoft

May 12, 2021

How are claims teams helping to progress London market modernisation? Claims has a critical role in London market transformation. In this TIN report, referencing interviews with stakeholders in the market, we look at current progress of Blueprint Two and initiatives such as Write Back, VCS, and Gemini.

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Data standards will radically improve London market claims management

by Paul Jones

Apr 28, 2021

In this article written for Insurance Day, Paul Jones writes that data standards will radically improve London market claims management. Claims data is being prioritised as part of Lloyd’s Core Data Record initiative.

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Ethics and Artificial Intelligence

by Bernard Cosgrave

Mar 11, 2021

What do machines have to teach us about the ethics of AI? Bernard Cosgrave explores the implications for insurance.

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Lloyd's plans for multiple e-trading platforms raise questions for the market

by Graham Sheppard

Jan 27, 2021

Standardisation of platforms and their ability to function across numerous markets will be be critical. DOCOsoft's Graham Sheppard and Paul Jones feature in the latest Insurance Day issue.

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London Market Claims 2021: Evolution or Revolution?

by Paul Jones

Jan 20, 2021

Embracing intelligent change is going to be a central theme this year, as the London market uses technology in a productive, integrated and complementary way to make it an easier place to do business.

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It's Time for Lloyd's to Include TPAs in its Reform Agenda

by Aidan O'Neill

Oct 20, 2020

DOCOsoft CEO Aidan O’Neill published an article in October's Insurance Day issue - a single, central claims platform such as that envisaged by the LMA’s Gemini project will bring clarity to third-party administrator contracts, enhance service delivery and reduce claims cost.

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Future-proofing Claims

by Aidan O'Neill

Oct 23, 2020

Why now is the time to invest in a new claims management system.

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