DOCOsoft Claims Management Solution

DOCO Claims is the complete Claims Management solution from DOCOsoft that provides a simple, intuitive and user friendly interface for handling electronic claims.

DOCO Claims is a complete lifecycle Claims software solution, driving efficiencies and speed of handling claims. It guides claims handlers through the complex process of managing the progress of a transaction through the entire claims system. It informs and alerts claims managers and senior executives by providing vital claim operating information through real-time dashboards and regular information reports.

DOCO Claims provides the following functionality; 

  • Automated ECF validation.
  • Expert management and reporting.
  • Automated escalation of static claims.
  • Proactive Diary System.
  • Peer review capability.
  • Sophisticated case hierarchy with notes capability.
  • Comprehensive reporting facility.
  • Claims Reassignment System for manual override.
  • Automatic Claims Referral based on authority levels.
  • Broker Management capability.
  • A separately managed process for follower claims.
  • Monitors the performance of claims handlers.
  • Provides up to minute claims reporting.
  • Support for rapid changes by business users.
  • Helps syndicates and managing agencies meet the Lloyd’s Service Level Agreements.
  • Supports ECF2 Claims Workflow Triggers.

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